These services are tailored meet to individual client requirements. Lateral Security staff are assigned to a client based on a service level agreement, anything from a monthly standby service to a fully managed 24/7 operation. Lateral Security can also work with your chosen service provider/s to integrate this service for tracking and trouble ticket management.
These services are made available exclusively to clients who have signed a master agreement or contract with Lateral Security. New clients should contact one of our account managers to discuss your specific requirements in more detail so that we can customise a solution to meet your organisation’s needs.
- Customised & managed 24/7 incident response service
- Integration with third party providers
- Malware & threat analysis
honeynetdevelopment for large enterprises
Service option examples
- Adhoc – no SLA (business hours only)
- Bronze – monthly standby – SLA = 16 hour response
- Silver – monthly standby – SLA = 8 hour response
- Gold – monthly standby – SLA = 2 hour 24/7 response
Get in touch for more information about how we can help.^ BACK TO TOP